FAQs

  • You’ll need a valid driver’s license, a government-issued ID or passport, and a credit or debit card in your name.

  • Drivers must be at least 21 years old. Additional fees may apply for drivers under 25.

  • Rentals come with a full tank and must be returned full. A refueling fee will apply if not returned with a full tank.

  • Yes, you can modify or cancel your booking online or by contacting us. Cancellation policies vary depending on the rate type.

  • Cross-border travel is allowed with prior approval and may require additional insurance or fees.

  • Yes, but additional drivers must be listed on the rental agreement and may be subject to a fee.

  • Ensure everyone is safe, contact local authorities, and notify us immediately using the emergency contact info provided.

  • Basic coverage may be included, but additional insurance options are available for full protection.

  • Late returns may incur additional charges. A grace period may be offered depending on your location and rental agreement.

  • Prepayment is optional. You can pay at the time of pickup, but some discounts may apply for prepaid bookings.

  • We accept major credit cards, debit cards, and select mobile payment apps.